Homeless Connection Line

The Homeless Connection Line (HCL) is a crucial community resource for those experiencing homelessness or within a few days of losing their current housing. The HCL offers trained Diversion Specialists who can assist households within 3 days of losing their housing to problem-solve, access community resources, and connect to homeless assistance if needed.

Individuals and families in need of assistance can call the HCL at 804-972-0813.

If you aren’t able to speak directly with a Diversion Specialist when you call, please leave a voicemail message. Most calls are answered or returned on the day of their call and all messages are returned within 1 business day.

The HCL cannot provide access to the Inclement Weather Shelter, operated by Commonwealth Catholic Charities. For information on the Inclement Weather Shelter, call 804-285-5987.

The HCL is a collaboration between ACTS, and many other agencies including: Homeward, Housing Families First, HomeAgain, and Senior Connections.